Security Policy

At MWT, we take security very seriously and try to make online shopping as safe as technically possible.

Your browser will go into secure mode as soon as you click the Make The Order button on step 4 of the checkout procedure, i.e. before you enter payment details. You will be then transferred to the Payment Processing Pages of Protx, a secure payment provider, choosen by us for their robust and secure network. Their website will take your payment details and authorise the transaction. You can check if you are on a secure website by looking in the bottom righthand corner of the browser window, there will be a padlock displayed. Click HERE for more information on Protx (opens in a new window).

Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.

We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. We also ask for the CV2 number, a number only the card holder will be able to give to us. We will also, at randum intervals, personally telephone a customer to confirm the order details.

No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address but need to enter your card details each time you order.

We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

You may have seen in the press that some customers of banks and online businesses have been receiving fraudulent emails and/or pop-ups. These all have one thing in common: they request individuals to confirm their personal details, credit card details, or user name and password.

Please note that MWT will NEVER ask you for these details by email or via pop-ups.

Most modern web browsers, such as Internet Explorer and Netscape, support 'secure mode' and standard security protocols.

Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select OPTIONS on the VIEW menu and then click the SECURITY tab. Once all of the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site.

If you use a Netscape browser, you should select SECURITY PREFERENCES from the OPTIONS menu and then click on the GENERAL tab. Tick all of the Security Alert boxes and again, you will be warned when you are sending details to secure and insecure sites.

Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 4 or older versions of IE5), we recommend you update your browser to a later version of IE in order to take full advantage of the improved security features. If you'd like to update your browser, please visit the Microsoft website (MWT is not responsible for the content of external websites. This will open a new window).